Union Government has started Aarogya Setu IVRS services to cater to people having feature phone or landline. This service is available across the country. It is a toll-free service, where citizens are asked to give a missed call to the number 1921 and they will get a call back requesting for inputs regarding their health.
The questions asked are aligned with Aarogya Setu App. Based on the responses given, citizens will also get an SMS indicating their health status. The service is implemented in 11 regional languages similar to the mobile application. The input provided by the citizen will be made part of Aarogya Setu database and information is processed to send s to the citizen on the action to be taken to ensure their safety.
Aarogya Setu Mobile App is developed by the Ministry of Electronics and IT. It enables people to assess themselves the risk of their catching the Corona Virus infection. It will calculate this based on their interaction with others, using cutting edge Bluetooth technology, algorithms and artificial intelligence. Government has urged all the citizens to download the mobile application. It is designed to keep a user informed, in case she or he cross paths with someone who has tested positive.
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