Consumers to have more power now; Government to implement Consumer Protection Rule by Dec 30

Consumers to have more power now; Government to implement Consumer Protection Rule by Dec 30

Union Minister of Food, Consumer Affairs and Public Distribution Ram Vilas Paswan has said Consumer Protection Rule will be implemented by 30 December this year. Talking to reporters in Patna Mr. Paswan said under this rule Consumer Protection Authority will be made powerful for consumer interests.

He said under new law consumer can complain to authority not only after buying any product but before and during buying also. Union Minister said one nation one card is effective in 14 states of the country and in remaining states it will be implemented next year.

The new rule is as envisioned by the Consumer Protection Bill which was passed recently in Lok Sabha. As per the bill, there is provision for central government to set up a Central Consumer Protection Authority (CCPA) to promote, protect and enforce the rights of consumers and will be empowered to investigate, recall, refund and impose penalties. It will regulate matters related to violation of consumer rights, unfair trade practices, and misleading advertisements.

There is also a provision for class action lawsuit for ensuring that the rights of consumers are not infringed upon. The authority will have the power to impose a penalty on a manufacturer or an endorser of up to 10 lakh rupees and imprisonment for up to two years for a false or misleading advertisement.

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