The Indian Railways has assigned a team of senior officials to investigate the ‘root cause’ of stinking toilets in trains. The action is following recent complaints of such incidents.
The second phase will likely involve deploying Railway Board level officials to travel in 3AC coaches of trains for 24 hours to experience the problems faced by passengers, they said.
Over the last three days, 544 inspections have already been completed by senior officials, who are usually the signing authority for such inspections which are carried out by their juniors.
Social media is full of such complaints from passengers travelling by trains where the complaints range from lack of water in toilets to cleanliness issues and leakage.
One such complaint which really created a stink for the Railways occurred in April this year when a passenger travelling on the New Delhi-Bilaspur Rajdhani Express had human waste all over him when he flushed the bio-toilet after use.
The passenger complained to the Northern Railway which led to several rounds of meetings of senior officials where components of the toilet were reviewed.